Our Services
From expert consultation to seamless implementation and ongoing support, we provide everything you need to connect, collaborate, and grow.
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Consultation
In depth needs analysis
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Project Delivery
End to end.
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Full Support
24/7 local assistance.
Consultation
In-Depth Needs Analysis: We take the time to thoroughly understand your current communication infrastructure, workflows, pain points, and future goals. This includes analysing call volumes, team structures, integration needs, and specific industry requirements.
Personalised Solution Recommendations: Based on our comprehensive assessment, we’ll present you with tailored cloud telephony solutions that address your specific challenges and leverage the power of the cloud to enhance your communication capabilities.
Scalability and Future-Proofing: We’ll discuss how our solutions can scale with your business growth and adapt to evolving technological landscapes, ensuring your investment remains valuable in the long run.
Cost-Benefit Analysis: We’ll provide a clear breakdown of costs and potential return on investment, helping you understand the tangible benefits of transitioning to cloud telephony with It’s Just Cloud.
Project Delivery
Dedicated Project Manager: You’ll be assigned a dedicated project manager who will serve as your single point of contact, overseeing every aspect of the implementation process.
Detailed Planning and Scheduling: We develop a comprehensive project plan tailored to your specific timeline and requirements, outlining key milestones and ensuring clear communication throughout.
Configuration and Customisation: Our expert technicians will configure and customise your cloud telephony system to meet your exact specifications, including setting up users, call routing, auto-attendants, and integrations.
Thorough Testing and Quality Assurance: Before go-live, we conduct rigorous testing to ensure all aspects of your new system are functioning flawlessly and meeting your expectations.
Full Support
Dedicated Support Team: Access our knowledgeable and responsive support team via phone, email, and online channels. We’re here to answer your questions, troubleshoot issues, and provide timely assistance.
Technical Assistance: Our skilled technicians are equipped to handle a wide range of technical inquiries, from configuration adjustments to resolving more complex issues.
Service Level Agreements (SLAs): We offer clear and transparent Service Level Agreements, outlining our commitment to response times and service availability, providing you with peace of mind.
Ongoing Optimisation Advice: We’re not just reactive; we also provide proactive advice and recommendations on how to optimise your cloud telephony system to further enhance your communication efficiency.