Privacy Policy

Welcome to itsjustcloud.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and requirements set forth by The Campaign Registry (TCR) for SMS communications.

1. Information We Collect

1.1 Information You Provide

We may collect personal information you provide, including your name, email address, phone number, and other contact details when you fill out forms, subscribe to services, or contact us.

1.2 Automatically Collected Information

We may collect technical data automatically, such as IP address, browser type, device identifiers, referring/exit pages, and usage statistics through cookies or similar technologies.

1.3 Sensitive Personal Information

We do not intentionally collect or process sensitive personal data such as race, ethnicity, biometric data, or health information.

2. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Your consent (Art. 6(1)(a))

  • Contractual necessity (Art. 6(1)(b))

  • Legal obligations (Art. 6(1)(c))

  • Legitimate interests (Art. 6(1)(f))
    You may withdraw consent at any time by contacting us.

3. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve our website and services

  • Send transactional messages and SMS notifications (with your consent)

  • Respond to inquiries and support requests

  • Personalize content and user experience

  • Comply with legal and regulatory requirements

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable core website functionality

  • Analyze traffic and trends

  • Customize content and offers
    You can manage preferences via your browser settings or our cookie consent tool.

5. Your Privacy Rights

Under GDPR (EU/EEA Users)

You have rights to access, rectify, delete, restrict, or object to processing of your data, and the right to data portability.

Under CCPA/CPRA (California Residents)

You may:

  • Know what personal data we collect

  • Request deletion of your information

  • Opt out of the sale or sharing of personal data

  • Exercise privacy rights without discrimination

To exercise your rights, contact us at: info@itsjustcloud.com

6. Sharing Your Data

We may share your data only with:

  • Authorized Service Providers (for site operation, analytics, SMS delivery, etc.)

  • Legal Authorities (to comply with law or protect rights)

We do not sell or share personal data for marketing or advertising purposes, including mobile numbers or SMS consent data.

7. Data Transfers

If you are located outside the U.S., your information may be transferred to and processed in the U.S. where we implement adequate safeguards, including Standard Contractual Clauses (SCCs), to protect your data.

8. Data Retention

We retain your information only for as long as necessary for the purposes described in this policy or as required by law.

9. Children’s Privacy

This website is not directed at children under 13 (U.S.) or 16 (EU). We do not knowingly collect personal data from children.

10. Security

We employ industry-standard administrative, technical, and physical security measures to protect your data from unauthorized access or disclosure.

11. Do Not Track (DNT)

We do not currently respond to browser-based DNT signals due to the absence of a uniform industry standard.

12. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

13. Contact Us

For any questions or to exercise your privacy rights, please contact us:

14. SMS Messaging and Mobile Data Privacy (TCR Compliance)

We are fully compliant with The Campaign Registry (TCR), CTIA, and U.S. mobile carrier policies regarding SMS and A2P (Application-to-Person) messaging.

When you opt in to receive SMS messages from us, we ensure the following:

  • No Sale or Sharing of Mobile Information
    We do not sell, rent, lease, or share your mobile phone number, opt-in consent, or any SMS interaction data with third parties for marketing, advertising, or promotional purposes, under any circumstances.

  • Strict Use of Mobile Data
    Your mobile data is used exclusively for the purposes you consented to (e.g., transactional messages, alerts, or requested updates).

  • Data Access Controls
    Only authorized personnel with a legitimate business need have access to SMS opt-in data. Access is tightly restricted and logged.

  • Data Security & Integrity
    We implement technical and administrative safeguards to protect SMS consent records and associated data, including:

    • Encrypted storage and transmission

    • Access auditing and role-based permissions

    • Regular compliance reviews

  • No Third-Party Transfers
    We do not transfer mobile numbers or SMS-related data to external vendors or platforms that would result in secondary use, resale, or aggregation.

  • Consent-Driven Communication
    You will only receive SMS messages from us if you have provided clear, documented opt-in consent, in compliance with TCPA and TCR standards.

  • Record Retention
    Consent records, opt-out requests, and message logs are securely retained as required by law and carrier policy for compliance purposes.

15. SMS Opt-Out and Consumer Control

You have full control over SMS communications and can opt out at any time:

Non-Discrimination
We do not discriminate against users for opting out of SMS communications. Your access to services will not be affected by your messaging preferences.

To Opt Out
Reply STOP to any message you receive from us. You will immediately be unsubscribed from further SMS communications.

To Get Help
Reply HELP for customer support or assistance related to SMS messages.

Alternative Opt-Out Method
You may also opt out by contacting us at info@itsjustcloud.com, and we will honor your request promptly.

Message Frequency
Message frequency will vary based on your interaction with us, but we limit communications to what is relevant and necessary.

Carrier Disclaimer
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.